Privacy Policy - FLAXRES

General notes

Detailed information on how we handle personal data in certain processing situations is available as a PDF by clicking on the following links:

Please read the following information about the processing of personal data when using our website:

1.         Name and address of the controller

The controller within the meaning of the General Data Protection Regulation (GDPR), of the data protection regulations applicable in the member states of European Union and of other regulations with provision relating to the protection of personal data is:

FLAXRES GmbH
Blumenstraße 80
01307 Dresden
Tel. +49 351 211 68 10
info [at] flaxres [.] de

2.         Name and address of the data protection officer

The data protection officer

FLAXRES GmbH
Blumenstraße 80
01307 Dresden
info [at] flaxres [.] de

3.         Definitions

The data protection information of FLAXRES GmbH (hereinafter “FLAXRES”) is based on the defined terms of the General Data Protection Regulation (GDPR). Our data protection notice should be easy to read and understand. To ensure this, we explain the terms used in advance:

3.1       Personal data

Personal data is any information relating to an identified or identifiable natural person (hereafter “data subject”). Defined as identifiable is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

3.2       Data subject

Data subject is each identified or identifiable natural person, whose personal data is processed by the controller for the processing.

3.3       Processing

Processing means any operation or set of operations which is carried out in connection with personal data – whether or not by automated means – such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

3.4       Restricting of the processing

Restricting of the processing is the marking of personal data as stored with the objective of restricting its processing in the future.

3.5       Profiling

Profiling is each type of the automated processing of personal data, which consists of this personal data being used to permit particular personal aspects relating to a particular natural person, and here in particular aspects in respect of work performance, economic situation, health, personal likes, interests, reliability, behavior, place of residence or change of place of residence of this natural person to be evaluated, analyzed or forecast.

3.6       Pseudonymization

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, in so far as this additional information is kept in a special way and subjected to technical and organizational measures which ensure that the personal data cannot be assigned to an identified or identifiable natural person.

3.7       Controller or party responsible for the processing

Controller or party responsible for the processing (hereafter controller) is the natural person or legal entity, authority, institution or other post, which alone or together with others decides on the purposes and means of the processing of personal data. If the purposes and means of the processing are laid down in European Union legislation or the legislation of the member states, then the controller or the particular criteria of the appointment of this controller in accordance with European Union legislation or the legislation of the member states can be provided.

3.8       Processor

Processor is a natural person or legal entity, authority, institution or other post, which processes the personal data on the instructions of the controller.

3.9       Recipient

Recipient is a natural person or legal entity, authority, institution or other post to which personal data are disclosed regardless of whether this is a third party or not. However, authorities, which receive within the framework of a particular investigation order in accordance with European Union legislation or the legislation of the member states data which possibly may be/contain personal data, do not hold good as recipients.

3.10     Third party

Third party is a natural person or legal entity, authority, institution or other post with the exception of the data subject, the controller, the order processor and those persons which are authorized under the direct responsibility of the controller or of the order processor to process the personal data.

3.11     Consent

Consent is each declaration of will given voluntarily by the data subject for the definite case in an informed and unambiguous manner in the form of a declaration or other unambiguous confirmatory action, with which the data subject makes clear that he/she agrees to the processing of personal data relating to himself/herself.

4          General information on data processing; legal basis, purposes of processing, duration of storage, objection and possibility of removal

4.1       General information on the legal basis

Article 6 para. 1 lit. a EU General Data Protection Regulation (EU GDPR) serves as the foundation for the processing of personal data in so far as we obtain the consent of the data subject for the processing of personal data.

Article 6 para. 1 lit. b GDPR serves as the legal foundation for the processing of personal data which is necessary for the fulfilment of a contract if the data subject is party to this contract. This also holds good for processing processes which are necessary for the execution of pre-contractual measures.

Article 6 para. 1 lit. c GDPR serves as the legal foundation in so far as processing of personal data is necessary for the fulfilment of a legal obligation.

Article 6 para. 1 lit. d GDPR serves as the legal foundation for the situation that vital interests of the data subject or another natural person make the processing of personal data necessary.

Article 6 para. 1 lit. f GDPR serves as the legal foundation for the situation that processing is necessary for ensuring a legitimate interest of our company or of a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not exceed the first named interest.

4.2       General information on data deletion and storage duration

The personal data of the data subject are deleted or disabled as soon as the purpose for which the data was stored lapses. In addition, storage can take place if this was stipulated by the European or national legislatures in orders, laws or other regulations in accordance with European Union law to which the controller is subject. Disabling or deletion of the data is also carried out if a storage period prescribed by the standards as named expires unless there is a necessity for the continued storage of the data for the concluding or fulfilling of a contract.

4.3       General information about processing on our website         

Data protection, data security and data secrecy are high priorities for us. The durable protection of your personal data, your company data and your business secrets is especially important to us.

You can always visit our website without providing any personal information. However, if you make use of our company’s services via our website, this makes it necessary to provide your personal data. As a rule, we use the data provided by you and collected by the website and stored during use exclusively for our own purposes, namely for the implementation and provision of our website and the initiation, implementation and processing of the services/offers offered via the website (fulfilment of contract) and do not pass them on to external third parties unless there is an officially ordered obligation to do so. In all other cases, we obtain your separate consent.

Your personal data is processed in accordance with the requirements of the General Data Protection Regulation and in compliance with the country-specific data protection provisions applicable to us. By means of this data protection notice, we would like to inform you about the type, scope and purpose of the personal data processed by us. In addition, we inform you about your rights by means of this data protection notice.

We have implemented technical and organizational measures to ensure an appropriate level of protection for the personal data processed via this website. Nevertheless, internet-based data transmissions can always have security gaps, so that absolute protection cannot be guaranteed.

5.         Collection of general data and information

The website of FLAXREScollects a series of general data and information every time a data subject or automated system calls up the website. This general data and information is stored in the log files of the server. The following data may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites which are accessed via an accessing system on our website, (5) the date and time of an access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems.

When using these general data and information, FLAXRESdoes not draw any conclusions about the data subject. Rather, this information is needed (1) to deliver the contents of our website correctly, (2) to optimize the contents of our website as well as the advertising for these, (3) to ensure the long-term operability of our information technology systems and the technology of our website, and (4) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber-attack. Therefore, FLAXRES analyzes anonymously collected data and information on one hand for statistical purposes, and on the other hand for the purpose of increasing the data protection and data security of our enterprise, and ultimately to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data provided by a data subject.

Legal basisStorage purposeStorage durationObjection / opportunity for elimination
Art. 6 para. 1 lit. f GDPR (legitimate interest)The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.No because the data is essential for operating of the website

6.         Contact

Contact information is provided on our website. It is possible to contact us via the provided e-mail address or telephone number. If you contact us via one of these options, your personal data transmitted to us will be stored automatically (e-mail) or collected by us and stored manually.

In this context, the data will not be passed on to third parties. The data will be used exclusively for the processing of the conversation or the processing of your request.

Legal basisStorage purposeStorage durationObjection / opportunity for elimination
The legal basis for the processing of data in the case of enquiries via the contact form and/or e-mail and telephone is generally Art. 6 para. 1 lit. b. GDPR (contract fulfilment; pre-contractual measures); Art. 6 para. 1 lit. c. GDPR (fulfilment of a legal obligation, e.g. answering questions about data protection) and otherwise Art. 6 para. 1 lit. f GDPR (legitimate interest).  The processing of personal data serves us solely to process the contact. This also constitutes the necessary legitimate interest in processing the data.The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data sent by e-mail or communicated by telephone, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.   The foregoing shall not apply if the correspondence is subject to a retention obligation under commercial law.In the case of processing for the exercise of legitimate interests: Right of objection according to section 11.7  

7.         Third-party technologies – Google Analytics

We have integrated the Google Analytics component (with anonymization function) on this website. The operating company of the Google Analytics component is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. Google Analytics is a web analysis service. Web analytics is the collection, collation, and analysis of data about the behavior of visitors to websites. The purpose of the Google Analytics component is to analyze the flow of users of our website. Google uses the data and information obtained to, among other things, evaluate the use of our website, to compile online reports for us showing the activities on our website and to provide other services related to the use of our website.

Each time one of the individual pages of this website operated by us and on which a Google Analytics component has been integrated is called up, the internet browser on the information technology system of the data subject is automatically caused by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical process, Google obtains knowledge of personal data, such as the IP address of the data subject, which Google uses, among other things, to track the origin of visitors and clicks and subsequently to enable commission calculations.

The cookie is used to store personal data, such as the access time, the location from which an access originated and the frequency of visits to our website by the data subject. Each time the data subject visits our website, this personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may share this personal data with third parties.

We use the addition “_gat._anonymizeIp” for web analysis via Google Analytics. By means of this addition, the IP address of the internet connection of the person concerned is shortened and anonymized by Google if access to our website is from a member state of the European Union or from another state party to the Agreement on the European Economic Area.

We obtain your consent for the operation of Google Analytics on this website. You can revoke your consent at any time by changing your cookie settings. Please also refer to the information in the cookie consent mechanism and in section 9 of this privacy notice.

Further information and the applicable Google privacy policy can be found at https://www.google.de/intl/de/policies/privacy/ and at http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail under this link https://www.google.com/intl/de_de/analytics/.

Google Tag Manager 

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

8.         Cookies

Description and scope of data processing:

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user’s computer system. When a user calls up a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The following data is stored and transmitted in the cookies:

  • Language settings
  • Log-in information

We also use cookies on our website that are not technically necessary and, for example, enable an analysis of the user’s surfing behaviour (“other cookies”).

In the case of analysis cookies, for example, the following data may be transmitted:

  • Search terms entered
  • Frequency of page views
  • Use of website functions

The user data collected in this way is pseudonymized by technical precautions. The data is not stored together with other personal data of the users.

When calling up our website, the user is informed about the use of technically unnecessary cookies and his or her consent to the processing of personal data used in this context is obtained. In this context, a reference to this data protection notice is also made.

In addition, users can find out how to disable cookies in the main browsers by following the links below:

Legal basisStorage purposeStorage durationObjection / opportunity for elimination
Art. 6 para. 1 lit. f GDPR (legitimate interests) for technically mandatory cookies For the rest: Art. 6 para. 1 lit. a GDPR (consent)  The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change. Other cookies are used to improve the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimise our offer.  Cookies are stored on the user’s computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies.  Technically necessary cookies: By changing the settings in your internet browser, you can deactivate or restrict the transmission of technically necessary cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent. The transmission of Flash cookies cannot be prevented via the settings of the browser, but by changing the settings of the Flash Player. Other cookies: Furthermore, you can revoke your consent for the use of other cookies at any time. Please refer to the cookie settings on our website.

Consent with Borlabs Cookie

Our website uses the Borlabs consent technology to obtain your consent to the storage of certain cookies in your browser or for the use of certain technologies and for their data privacy protection compliant documentation. The provider of this technology is Borlabs GmbH, Rübenkamp 32, 22305 Hamburg, Germany (hereinafter referred to as Borlabs). Whenever you visit our website, a Borlabs cookie will be stored in your browser, which archives any declarations or revocations of consent you have entered. These data are not shared with the provider of the Borlabs technology. The recorded data shall remain archived until you ask us to eradicate them, delete the Borlabs cookie on your own or the purpose of storing the data no longer exists. This shall be without prejudice to any retention obligations mandated by law. To review the details of Borlabs’ data processing policies, please visit https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/. We use the Borlabs cookie consent technology to obtain the declarations of consent mandated by law for the use of cookies. The legal basis for the use of such cookies is Art. 6(1)(c) GDPR.

9.        Social media – LinkedIn

Fundamental

We operate our own LinkedIn fan page (https://de.linkedin.com/company/flaxres). As the operator of this LinkedIn page, we are jointly responsible with the provider of the social network LinkedIn (LinkedIn Ireland Unlimited Company) within the meaning of Art. 4 No. 7 of the General Data Protection Regulation (GDPR). When visiting our LinkedIn page, personal data of the page visitors are processed by both controllers.

We have concluded a data protection joint responsibility agreement (Page Insights Joint Controller Addendum) with LinkedIn. With this agreement, LinkedIn recognizes the joint responsibility with regard to so-called insights data and assumes essential data protection obligations for informing data subjects, for data security or for reporting data protection breaches. In addition, the agreement stipulates that LinkedIn is the primary contact for the exercise of data subjects’ rights (Art. 15 – 22 GDPR). As the provider of the social network, LinkedIn alone has direct access to the necessary information and can also take any necessary measures and provide information immediately. However, should our support be required, we can be contacted at any time.

Use of insights and cookies

In connection with the operation of this LinkedIn fan page, we use the LinkedIn insights function to obtain anonymised statistical data on the users of our LinkedIn fan page. LinkedIn provides information on the insights and LinkedIn fan pages, for example, via its data protection information.

In connection with visiting our and other LinkedIn pages, cookies and other similar storage technologies are also used by LinkedIn. You can find more information on the use of cookies by LinkedIn in their cookie policy.

Comments and messages; participation in competitions

On our LinkedIn fan page, you also have the option of commenting on our posts, rating them and contacting us via private messages or taking part in competitions.

Legal basisStorage purposeStorage durationObjection / Possibility of elimination
We operate this LinkedIn page in order to present ourselves to interact with and communicate with LinkedIn users and other interested persons and our customers who visit our LinkedIn page. The processing of users’ personal data takes place on the basis of our legitimate interests, in an optimized company and product presentation (Art. 6 para. 1 lit. f GDPR), when participating in competitions and answering product application questions or when filling out forms on the basis of a (pre-) contractual relationship pursuant to Art. 6 para. 1 lit. b) GDPR. Contacting the user is based on the user’s consent pursuant to Art. 6 para. 1 lit. a) GDPR.  The processing of the information generated by insights is intended to enable us, as the operator of the LinkedIn fan page, to obtain statistics that LinkedIn compiles based on visits to our LinkedIn fan page. The purpose of this is to control the marketing of our activity. For example, it enables us to learn about the profiles of visitors who like our LinkedIn page or use applications on the page so that we can provide them with more relevant content and develop features that may be of greater interest to them. In addition,
to help us understand how our LinkedIn Page can better achieve our business goals, demographic and geographic analyses are also created and provided to us based on the information collected. We may use this information to target interest-based advertisements without directly knowing the identity of the visitor. If visitors use LinkedIn on several devices, the collection and analysis can also be carried out across devices if the visitors are registered and logged into their own profiles. The visitor statistics created are transmitted to us exclusively in anonymized form. We have no access to the underlying data.
Furthermore, we use our LinkedIn page to communicate with our customers, interested parties and LinkedIn users and to inform them about us and our products. In this context, we may receive further information, e.g. due to user comments, private messages or because you follow us or share our content. The processing is solely for the purpose of communicating and interacting with you.  
Your data will be deleted when the purpose ceases to exist, provided there is no obligation to retain it.LinkedIn users can influence the extent to which their user behaviour may be recorded when visiting our LinkedIn page under the settings for advertising preferences. Further options are offered by the LinkedIn settings or the form for the right to object. Furthermore, in the case of the use of Lead Gen Forms, users can revoke their consent.  

Passing on data

It cannot be ruled out that some of the information collected will also be processed outside the European Union by the LinkedIn Corporation, which is based in the USA. The LinkedIn Corporation has submitted to the standard contractual clauses adopted by the EU Commission and thus undertakes to comply with European data protection requirements.

We do not ourselves share any personal data that we receive through our LinkedIn page.

Information on contact options and further rights as a person concerned

For further information on our contact details, including our data protection officer, the rights of data subjects vis-à-vis us and how we process personal data in other respects, please refer to the relevant sections of this privacy policy.

10.       Your rights

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

10.1     Right of access

You may request confirmation from the controller as to whether personal data relating to you is being processed by us.

If there is such processing, you can request information from the controller about the following:

You have the right to request information on whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

10.2     Right of rectification

You have a right of rectification and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

10.3     Right to restriction of processing

You may request the restriction of the processing of personal data concerning you where one of the following applies:

Where the processing of personal data relating to you has been restricted, those data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or of a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

10.4     Right of cancellation

10.4.1  Duty to delete

You may request the controller to erase the personal data concerning you without delay and the controller is obliged to erase this data without delay if one of the following reasons applies:

10.4.2  Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17 para. 1 GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform controllers which process the personal data that you, as the data subject, have requested that they erase all links to, or copies or replications of, that personal data.

10.4.3  Exceptions

The right to erasure does not exist insofar as the processing is necessary

Furthermore, the right to deletion does not exist if the personal data must be stored by the controller due to statutory retention obligations and periods. In such a case, the personal data will be blocked instead of deleted.

10.5     Right to information

If you have asserted the right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to communicate this rectification or erasure of the data or restriction of processing to all recipients to whom the personal data concerning you have been disclosed, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed of these recipients by the controller.

10.6     Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons.

The right to data portability shall not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

10.7     Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Art. 6 para. 1 lit. e or lit. f GDPR; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.

If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

10.8     Right to withdraw from the declaration of consent under data protection law

You have the right to withdraw your declaration of consent under data protection law at any time and without giving reasons. In the event of withdrawal, we will immediately delete your personal data and no longer process it.  The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

10.9     Automated decision-making in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

However, these decisions must not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit a or lit. g applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.

With regard to the cases referred to in para. 1 and para. 3, the controller shall take reasonable steps to safeguard the rights and freedoms of, and your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

10.10   Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

11.       Changes to this data protection notice

We always keep this data protection notice up to date. Therefore, we reserve the right to change it from time to time and to update any changes in the collection, processing, or use of your personal data. The current version of the data protection notice is always available under “Privacy Policy” within the website.

Date: 15.05.2023